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Hello ___,
Thank you for contacting us!
One of the ideas behind images at PokerStars is that they will help identify you to other players at the table (similar to User ID). If we allow for constant changes, it will take away from this idea.
We understand that when a player first selects their image, they might not give it much thought. This is why we allow one change. However, in this case we can make an exception. We have updated your account privileges so you may change your image one more time.
To change your Image select “Account” > “Select/Change Image” at the top of the main lobby.
Please let us know if we can be of further assistance.
Regards,
Why thank you, Pokerstars! I’ve come to the conclusion that you rock! Not because you let me change the image, but because you care about my issue.
/j.
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Pokerstars support rocks! Really, they set the industry standard by a HUGE margin.
Gee, I wonder what to make of this line: “However, in this case we can make an exception.” I mean – it’s not THAT bad an image, is it?
:-)
/j.